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 Shipping Policies

Please review regularly
for updates

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Please call JLA at 800 704 8976 if you have an item to exchange based on the above-stipulated return-to-exchange policy. 

Shipping time of your item will depend on your location and the type of service and product you select.

We have three shipping options for high and fine jewelry: 
Fedex Express Saver Insured (3-Day) -  $20.00 (free for all final produce purchases)
Fedex Express Insured (2-Day) - $60.00 (shipping charge not included)
Fedex Overnight Insured - $120.00 (shipping charge not included)

In addition, please note the following summary: (i) Products can only be exchanged if the wrong order was received and only in the country in which they were originally purchased; and (ii) we do not offer refunds or exchanges on delivered final orders because all orders are made-to-order and are custom-fitted to the specific wearer having placed the order originally. For more information, see Refund, Exchange and Warranty Policies

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